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Carol Bass, MBA, PMP, ITIL V3

Instructor

Carol has over 20 years of practical experience in IT Project, Portfolio and Operations Management utilizing multiple methodologies in a variety of industries. Carol utilizes her information technology and analytic background to provide cross-departmental communication and guidance throughout projects. Carol holds a BA from Brooklyn College, a Masters in Sociology from the New School for Social Research and an MBA in Computer Applications and Information Sciences from NYU Stern. She is a native New Yorker with special interests in product operationalization, the total cost of ownership (TCO), project and application portfolio rationalization, maturity models and the design of right-sized processes based on an intelligent and innovative blending of industry-standard practices with corporate constraints.

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