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Problem-solving for ITIL® Foundation
$1750
Christine Aykac, Program Manager, Agile Coach, Instructor, Facilitator
Systematic problem solving is one of the essential skills that organizations look for these days. The confident professionals who know how to approach an incident and solve it the “first time every time” ar
2 days
Kepner and Fourie Problem-solving Techniques
$1750
Mat-thys Fourie, Professional Problem Solver [PPS]
Utilize the RAPID Resolution thinking processes and templates to quickly identify the challenge being faced and how to address it effectively.
2 days
