Project activities are constantly being balanced between “speed” and “stability” and if the team does not have specific user-friendly and speedy problem-solving templates to help them reach consensus on new solutions, they will not achieve their target dates and outcomes.
The Kepner and Fourie problem-solving technique will ensure they are getting the following right, which is the key to their success:
PROCESS – The secret of nimble problem solving is in the user-friendly structure of the thinking approaches. The processes will guide the diverse group members through tested “under pressure” worked questions to enable them to collectively arrive at a full consensus & supported solution, first time every time.
PEOPLE – You’ll realize the potential benefits of different stakeholders and you need different people from different areas to provide a holistic assessment of the problem situation to enable them to leverage a unique solution.
This is accomplished through the use of templates and questions that will challenge the team to leverage what they already know and how to use that to arrive at quick and mutually supported effective decisions. The “margin of excellence” however, is found in the problem solver who understands the usefulness of structure in extracting innovative ideas with different stakeholders. We see the “diversity” as a benefit rather than a challenge.