Download the introductory Complex Problem-solving presentation here.
Utilize the KEPNERandFOURIE® problem-solving framework and tools to:
- Recognize the situations or aspects of a decision you do not know much about
- Include the information sources closest to the problem being experienced
- Identify the root cause and the unique characteristics that cause this
- Identify the information sources to provide inputs
This program contains 7 highly interactive and modular course units. The course is enriched by engaging questions from real-life project situations. The participants will be optimally prepared to take and pass the problem-solving in complex situations exam.